Mason Color has always offered Technical Support for Glaze defects such as poor surface, crazing,
crawling, and color burning out. We will continue to help our customers as much as can in this area
but now we would like to extend this offer to Color Support. This area has been developed because of
our decision to reduce our 160 colors down to 100. We will reference to our blend formulas to allow
you to continue to make the color you developed in the past. When asking for the support just mention
the catalog number and the percentage used and support will give you the needed colors and ratios to
make this color. Color Support does not stop there we also know there are colors that our old palette
did not even cover. We would like to help find that color. In the past we have referred to Pantone
swatches and actual samples to help the matching process easier we still need some sort of reference
for this process to run smoothly. Mason Color feels confident this will be a smooth transition. Just
contact Mike or Vince and they will do their best to help you into the future.